Our DragonSlots Responsible Gaming

At DragonSlots Casino, we believe that gaming should always be an enjoyable and entertaining experience. We are deeply committed to promoting responsible gambling and ensuring that every player on our platform has access to the tools, resources, and support they need to stay in control. Here at DragonSlots Casino, we take our duty of care seriously — because your well-being matters to us just as much as your entertainment.

Our Dragon Slots platform has been designed with player safety at its core. We understand that for a small number of players, gambling can move beyond fun and become a problem. That is why we at DragonSlots Casino have implemented a comprehensive suite of responsible gaming measures that are always available to you, completely free of charge.

Recognising Problem Gambling

The first step toward safe play is awareness. At Dragon Slots, we encourage all of our players to regularly reflect on their gambling habits. Problem gambling can affect anyone, regardless of age, background, or experience. Some common warning signs include:

  • Spending more money or time gambling than you originally intended
  • Chasing losses in an attempt to win back money
  • Gambling to escape stress, anxiety, or personal problems
  • Neglecting work, family, or social responsibilities due to gambling
  • Lying to loved ones about the extent of your gambling activity
  • Feeling irritable or restless when trying to reduce or stop gambling
  • Borrowing money or selling possessions in order to fund gambling

If any of these signs feel familiar, we encourage you to use the responsible gaming tools available here at DragonSlots Casino or to reach out for professional support. You are not alone, and help is always available.

Our Responsible Gaming Tools

We at Dragon Slots Casino provide a full range of self-management tools directly within your account. These tools are designed to give you full control over your gambling activity at all times. You can access and adjust these settings at any moment through your account dashboard.

Deposit Limits

At DragonSlots Casino, you can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. If you choose to increase your limit, a cooling-off period applies to ensure the decision is considered carefully.

Loss Limits

Our Dragon Slots platform allows you to set a maximum loss threshold over a defined time period. This tool helps you manage your bankroll and prevents you from spending beyond what you are comfortable losing. Once your loss limit is reached, you will not be able to place further bets until the period resets.

Wagering Limits

In addition to deposit and loss limits, we at DragonSlots Casino offer wagering limits that cap the total amount you can bet within a given timeframe. This is a powerful tool for maintaining healthy gambling habits over the long term.

Session Time Limits

Time can pass quickly when you're enjoying our games. That is why our Dragon Slots platform lets you set session time limits, so you receive a notification when you have been playing for a specified period. You can choose to continue or log out — the choice is always yours.

Reality Checks

At DragonSlots Casino, you can enable regular reality check reminders that appear on your screen during gameplay. These prompts display how long you have been playing and how much you have spent, giving you the information you need to make informed decisions about continuing your session.

Cool-Off Period

If you feel you need a short break from gambling, our Dragon Slots cool-off feature allows you to temporarily suspend your account for a period of your choosing — from 24 hours to several weeks. During this time, you will not be able to log in, place bets, or receive any promotional communications from us.

Self-Exclusion

For players who need a longer break, we at DragonSlots Casino offer a self-exclusion option. You can exclude yourself from our platform for a minimum period of six months or permanently. During self-exclusion, your account will be fully restricted, and our team will ensure you are removed from all marketing lists. We take self-exclusion requests seriously and process them promptly. To activate self-exclusion, please contact our support team directly via live chat or email at [email protected].

Our Commitment to Player Protection

Here at Dragon Slots, we go beyond tools and technology. Responsible gaming is embedded in our company culture and our operational practices. Our DragonSlots team members are trained to identify signs of problem gambling and to respond with care and sensitivity. We take a proactive approach — monitoring unusual patterns of play and reaching out to players when we have concerns about their well-being.

We operate under a Curaçao gaming licence, and our Dragon Slots platform adheres to strict standards around player protection, age verification, and anti-money laundering procedures. Every player must verify their identity before making a withdrawal, and we enforce strict age verification to ensure no one under the age of 18 can access our casino services.

Age Verification and Underage Gambling

At DragonSlots Casino, we have a zero-tolerance policy toward underage gambling. We require all players to be at least 18 years of age — or the legal gambling age in their jurisdiction, whichever is higher. During registration and at various points in the player journey, we conduct thorough identity checks to confirm age and identity.

We strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. Recommended tools include:

  • GamBlock – blocks access to gambling content across devices
  • Betfilter – comprehensive gambling blocking software
  • Net Nanny – parental control and content filtering
  • Cybersitter – filtering software for family-safe browsing

External Support and Resources

Our Dragon Slots team always encourages players to seek external help if they feel gambling is becoming a problem. The following organisations provide free, confidential support to anyone affected by problem gambling:

OrganisationRegionContact
Gambling TherapyInternationalgamblingtherapy.org
Gamblers AnonymousInternationalgamblersanonymous.org
Responsible Gambling CouncilCanadaresponsiblegambling.org
ConnexOntarioCanada (Ontario)connexontario.ca
BeGambleAwareUKbegambleaware.org
GamCareUKgamcare.org.uk

We at DragonSlots Casino are proud to partner with and promote these organisations. If you or someone you know needs help, please do not hesitate to reach out to any of these services. Asking for help is a sign of strength, not weakness.

Contact Our Responsible Gaming Team

At Dragon Slots Casino, our support team is available around the clock to assist with any responsible gaming concerns. Whether you need help setting up account limits, want to request a self-exclusion, or simply have questions about our responsible gaming policies, our team is ready to help. New players can easily get started through the quick sign up process, and we also offer a range of bonuses designed with responsible play in mind.

Our DragonSlots responsible gaming team responds to all queries promptly, and we guarantee a callback or written response within 24 hours for sensitive matters related to player welfare.

Frequently Asked Questions

How do I set a deposit limit at DragonSlots Casino?

You can set a deposit limit directly from your account settings. Navigate to the Responsible Gaming section in your profile, select 'Deposit Limits,' and choose your preferred daily, weekly, or monthly cap. The limit takes effect immediately after you confirm it.

How long does self-exclusion last at Dragon Slots?

At Dragon Slots, self-exclusion is available for a minimum of six months. You can also request a permanent exclusion if you feel that is the right choice for you. To activate self-exclusion, please contact our support team via live chat or email.

Can I reopen my account after self-exclusion?

We at DragonSlots Casino take self-exclusion very seriously. Accounts under a temporary self-exclusion may be reopened after the exclusion period has fully expired and following a mandatory review process. Permanent self-exclusions cannot be reversed.

Is there a way to get help with gambling problems in Canada?

Yes. We encourage our Canadian players to contact the Responsible Gambling Council at responsiblegambling.org or ConnexOntario at connexontario.ca for free, confidential support. Our Dragon Slots team can also provide guidance and direct you to local resources.

Does DragonSlots Casino verify player ages?

Absolutely. We at DragonSlots Casino enforce strict age verification for all players. Our verification process is applied during registration and again prior to any withdrawals. Anyone found to be under 18 will have their account immediately closed and any funds returned.